Injury Claims Solutions – Customer Satisfaction SurveyDear Client, As part of our commitment to providing our clients with the best service possible, we would appreciate it if you could spare a few minutes to complete the following questionnaire and return it to us. Thank you for your assistance and good luck for the future.
Questions How easy was it to contact us? Where our staff courteous and helpful? Did our solicitors keep you advised of progress of your claim? Where you happy with the legal advice received? Was there any aspect of the service that you felt could have been better? If so, please tell us. Did our staff or solicitors give you confidence during your claim? Overall, would you describe you experience during your dealings with us and our solicitors as, A – Excellent B – Good C – Satisfactory D – Poor Would you be happy to recommend us to a friend or colleague or relative if they were injured? Finally, please suggest anything that you feel could have been better or any ideas you may have to improve the service offered. Your name and address (not essential)
Please save this document and email it as an attachment to or print it and post it to Injury Claims Solutions, 13 Old Park Road, Clevedon, Somerset, BS21 7JH or fax it to 01275 343294. Click here to start your injury claim now |
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